Reviews

I have been using the Kirby Gate location for at least 6 years. I continue to rent there because it is safe and convenient. MOST IMPORTANTLY, I rent at the...

Great place to store my boat. Miss Terresa is very nice and helpful. Place is always clean.

Great service!!!

I just needed a short term, climate controlled storage unit for some fragile items and pictures that I didn't trust with the movers. Sentry was close by...

I wanted somewhere to store a very small amount of stuff while i travel. I also wanted somewhere to ship packages to while I'm in a foreign country if i decide to make a purchase in the US. This place offered me both. Plus it’s super clean and cute inside and they offer the use of a little business area with a printer. Literally couldn't ask for more. Leora was so kind and thoughtful when she helped me get my account set up. 10/10 highly recommend.

Nice and clean grounds

Ms. Leora and her team is AMAZING !! Outstanding customer service, professionalism, and cleanliness. Very convenient with their 24-hour payment center and easy access to the secured storage facility. I highly recommend them for your storage needs.

Leora and the staff are very helpful and keep the grounds and facilities spotless. Renting here is a pleasant experience.

Great customer service, professional management, extremely clean units and grounds, secure, and well-lit!!! I highly recommend this superior property to anyone with high expectations!!! The manager, Leora, is awesome!!! 🙌🏾

No limit Roofing

Clean secure and well lighted

Friendly staff and great customer service. Definitely recommend this facility to anyone.

The best business storage solution Memphis has to offer and not just because of the facilities. It’s the people. Thanks Leora.

Everytime I Called Or Went Too This Location. The Ladies Are Always So Nice And Friendly And There Site Us So Clean

I just wanted to take a minute and thank Leora and Carolyn for their 5 star customer service and facility. Their attitudes and professionalism and in general "niceness" are something rarely found these days in the customer service arena. I am currently going through some major home repairs and actually have three, yes three, units at Kirby Gate The facility is spotless and the on site dumpster and car washing amenities are huge conveniences. The rates are more than fair for everything you get on site. I highly recommend Sentry Self Storage to anyone looking a storage unit Thank you again being so nice and pleasure to deal with Be sure to ask Leora about her Chihuahua puppy!!!

Cool

The staff at Sentry Self Storage are top shelf! I called this morning to see if a space was available. I expected a long, frustrating call. Not so! I was told the size unit I thought I needed was available and they would hold it for me. No deposit. No lengthy question and answer session. When we arrived, again I expected a long process to register. Instead, one staffer assisted me with a brief form while another took my husband to the reserved space. When my husband realized the space was too small, the staffer immediately returned to the office and selected a better unit for us and then met my husband at the space. Everything was smooth and wonderfully pleasant. The story should end here but it doesn’t. We are transferring to Memphis and don’t know a soul. As we were leaving town, our truck broke down. A little desperate for guidance, I called the wonderful ladies at the storage facility for referrals for a tow truck. They quickly gave me the names of local operators. Again, the story should end here. But it doesn’t. Leora, the property manager, stopped by our broken down truck on her way home to see if she could offer us a ride or other assistance!!! It was an act of kindness that touched our hearts. Thank you again and again, Leora. We know we will find a loving community in our new home.

It's very clean and staff friendly, Theresa was so helpful. If I ever need a storage unit again I will be back!

Staff is friendly, helpful, and professional. Price is very affordable. Location is great. Clean and safe. Great access hours and amenities. Couldn't have asked for better!

Great place and friendly staff. Very clean and lots of amenities!

This facility is far superior to any I have seen in the area. Clean, well lit, lots of extra touches. Screws inside the units are capped. The entry message is personalized. The staff is delightful.

Great Customer Service! The Cleanest! Very Secure! Very Pleased !

Customer service is excellent! Ms. Leora was so sweet, nice and patient!!!!

Wonderful staff and very clean facility! Highly recommend for anyone who needs a storage space. 🙂

This is by far the cleanest and best self storage facility that I have ever used! Ms. Leora is very professional, friendly and helpful! I highly recommend this property to anyone in need of a self storage unit!

This place and my customer experience were amazing!!!!!! I was able to initiate my engagement with them online. I did not have to make a visit first to get the unit and then return home to get the stuff I desired to store. It was cleaner than anyplace I have ever experienced. I was dreading having to carry things into my interior unit. Voila! I open the entry door and there is a cart! I needed to dispose of trash. Voila! There was a trash compacter in the center court, that was not nasty or smelly. These folks will even allow a space renter to use their conference room. If they add a mailbox service, which I use just a few doors from them, it will be a perfect support area for a small biz. What a fantabulous experience. Don't take my word. Go by there and/or go to their website and experience for your self. It is top notch.

This place is absolutely amazing, and the bad part is if I didn't need my head light changed I would have never found it. I am a transplant from Texas and have had horrible expriences with storage there and here. I had all but given up the notion of locating a place that had as much pride in their location as I would if I rented there. This place is clean, organized, well informed, and transparent in pricing (which is not always the case with storage places). I would suggest this place to anyone who asked where to store anything before any other place. Hope there are more locations out of state if I ever move, if not I will just have to stuff all of my things where I will be.

Teresa was always nice and friendly. The facilities were always clean. I will go back there when I need storage again.

Leora was amazing. She was very helpful and professional. She explained everything thoroughly. I would def recommend this place based on my serve with her.😊

Great facility!

Teresa is the bes!t

It was really easy to rent really easy to pay my bill and the lady that ran the Kirby gate facility was very helpful and so nice it was a wonderful experience I would definitely rent from them again and I want to thank them so much

My place of business

Very clean and reasonably priced.

Clean,secure, friendly but security minded manager

I just needed short term, climate controlled storage for some fragile items and pictures that I didn't trust the movers with. Sentry was close by and perfect for my needs. Miss Leora Washington was extremely helpful and professional. I am very pleased with the whole experience. Highly recommended.

Teresa is very helpful and professional.

Nice customer service at the office but they keep increasing the rental. But overall the facility is clean and secure

This facility is THE BEST I’ve ever been to. Ms Teresa and Tia are the sweetest when welcoming you to self storage. The place is always clean and the best customer service…highly recommend!

Leora is very helpful, super nice. Temperature control and very clean. Easy access. Thanks!

Temperature controlled units and an amazingly clean facility.

The staff here was great. I would recommend them to anyone and will use them again in the future

Super nice place with great customer service. Completely gated with plenty of room for access with 16ft trailer.

Well-managed, no hassles, well-maintained--the best storage unit by far that I've ever rented, and I've rented two other places in this area and in two other states. High walls provide extra security and a large trash compactor is an added bonus.

Large units Wide drives

Ms. Teresa is always so kind and personable.... when I first got a storage my son and I was locked in the gate . She was on point on getting the issue handled right away . She is a keeper at this facility . Customer service is always pleasant and she cares about her customers... Kudos to Ms. Teresa .

The customer service representative was very friendly and helpful. She took her time to show us all of the features and amenities available at this site.

Great customer service. They are very friendly neat and clean.

I have nothing but good to say. Tia and Teresa have always been very nice an professional Would recommend to anyone. Area is very clean and neat.

Sentry Self Storage saved the day! We were moving out of town, but had a few things that wouldn't fit on the truck. It was Saturday night and every other facility in town was closed. Sentry allowed me to reserve a unit online, I moved my goods in on Sunday and left town on Monday. The unit I rented was clean, and the price beat the competition hands down! While I have never met any of the staff in person, they have provided superior customer service over the phone whenever I have needed anything: friendly, professional, and understanding. I would not hesitate to recommended the Fletcher Trace facility to anyone.

Teresa and Tia are wonderful to work with and very helpful and always there to help out, I wouldn’t want to store my stuff any other place.

We have used storage facilities in the past and this one is by far the best we've ever experienced. The office staff were knowledgeable, pleasant, and professional; great customer service! The place is very well cared for, always clean, the bays are in great condition. I would highly recommend this storage facility in Arlington. Second to none!

Good people to do business with

Hands down the best storage facility I've used!! Customer service has been nothing but amazing for me. Thank you Sentry self storage!

It's fine..the people are nice and helpful if you need assistance. It's clean. We haven't had any issues.

Great storage place.

Great service and reasnable rates

Leora was very nice and helpful. The unit was very clean and a good rental rate. I would defiantly recommend Sentry Self Storage.

Very clean and secure facility. Sabrina was a great help and very polite! Definitely giving this place 5 stars!

Very clean place and very friendly manager that was a great help in picking the right unit for my needs. Recommend 100%

This storage facility opened right on time for me! From the moment I contacted the facility to meeting the staff I felt better knowing that my possession would be storaged in an organized, clean and secure place. The bonus amenities that come with your lease: a conference room for meetings as well as a coffee bar is so needed and welcomed in Arlington. So if your looking for a place to store your things consider Sentry. They took some of the pressure of moving off me by having all I needed from the lock for my unit to my moving supplies! Hopefully it’ll be a good fit for you.

Very friendly and helpful staff. Nice, clean and well lighted facility. RV dump on site.

It is so nice to drive into a well lighted, clean facility with the added bonus of an RV dump! If you own an RV this is the place to be. #rvlife